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Questions & Answers

Order & Shipping

Is there a minimum order quantity?

There is no minimum order quantity for standard orders.

Can I order custom-made products??

Special or custom made productions are possible depending on the product only from a certain number of items. For further information, please contact us directly.

What are the shipping costs and what shipping methods are there?

We ship via DPD and DHL. The price for shipping is calculated according to their terms, from which we choose the most optimal for our customers.

How long does it take for the goods to arrive?

Orders received by 12 noon on working days will be processed and dispatched on the same day.

What payment methods are available to me and how are the payment terms?

With us you can pay by prepayment, Paypal or credit card. With immediate payment 2% discount is granted.

Can I return or exchange the goods?

Properly shipped goods can not be withdrawn. If the goods are faulty or damaged, we will accept the goods at our expense and the paid amount will be credited. For detailed information, please read our terms and conditions.

Is there a volume discount?

We offer quantity discounts. These vary in the quantity of the product. The scale prices can be viewed after registering a customer account for the respective product.

Where can I see your general terms and conditions?

The terms and conditions can be found in the menu under "Further Information". You can also download the terms and conditions in the download area.

Products & Sizes

How do the sizes fit and how do I find the right size for me?

Our products have a modern, figure fit cut. You can find the sizing tables in the download area.

Do the garments have labels?

The products are delivered label-free, so you can use your own label.

Where are the products manufactured?

Our products are manufactured in certified production factories in Bangladesh.

Where can I get more information about the certificates?

You can find more about the GOTS-certificationg und Öko-Tex on the respective websites.

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